Service support

Purpose

This contact point is intended for questions about RI services, facilities, resources, computational workflows, experimental access and the practical conditions for using the infrastructure.

Who should contact us

This contact point is relevant for researchers, research groups, laboratory managers and project teams that want to use available services or clarify which RI resources may support their work.

What to include in your request

Please briefly describe the research task, the type of service or resource you need, the expected output, the required timeframe, and any specific technical requirements such as software, instruments, data formats or access conditions.

Email: services@example.org

Next step

After receiving the request, the service support team may identify relevant RI services, clarify feasibility with the responsible provider and suggest a suitable access route or pilot discussion.